Privacy Policy

Southern Ferries Travel Ltd is committed to protecting the privacy of its customers. This Privacy Policy applies to all the domains that are wholly managed by Southern Ferries Travel Ltd including www.southernferries.com. Southern Ferries Travel Ltd will only use the information collected lawfully (in accordance with the Data Protection Act 1998). Southern Ferries Travel Ltd also comply with the Electronic Commerce (EC Directive) Regulations 2002 (SI 2002 No.2013).

Southern Ferries Travel Ltd requires you to submit personal details including names, addresses, passport numbers and payment details to successfully make a travel booking. Your credit/debit card detail only stay on our system for the duration of the booking process and is encrypted using Thawte technology. Your details are maintained on our database to enable us to amend, cancel or update your relevant booking. Southern Ferries Travel Ltd does not divulge your personal information to any third party except in the following circumstances:

In order to provide certain travel services we are required to send minimal details, such as your name (along with the names of other party members), to our suppliers to formally record your booking. We do not pass them any other personal details.
If required to do so by law or by any organisation with appropriate authority.
To any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions.

Southern Ferries Travel Ltd does not use your details for direct marketing purposes; however we do offer customers the opportunity to sign up to our monthly newsletters which can be found at www.southernferries.com.

Southern Ferries Travel Ltd incorporates Thawte encryption technology on all its websites to ensure your information is kept private. A Thawte SSL Certificate provides validation that our domain is registered and that we hold a valid certificate and also encrypts your information within a secure environment which is impossible to crack meaning you can book in real-time simply and securely.

Southern Ferries Travel Ltd uses Cookies to track your use of the website and provides us with valuable information for us to help improve your online experience and improve services. This data is not provided to any third parties and is purely for internal statistical analysis.

Southern Ferries Travel Ltd reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation. If you have any enquiries about Southern Ferries Travel Ltd data protection and privacy policy or practices or you would like obtain details of the personal information we may hold about you. Please write to: 2morrow Court, Appleford Road, Sutton Courtenay, Oxfordshire, OX14 4FH, UK.